Stay fraud savvy

Protecting yourself and your business against financial crime

Unauthorised financial fraud losses totalled £844.8 million in 2018, an increase of 16% compared to 2017.

Whether you’re looking to protect your business from being hit in an already challenging environment, or are looking for ways to protect yourself and your loved ones from a potentially devastating experience, we’re here for you.

Here’s our low down on the latest scams to look out for and our top tips on protecting your personal data and your money.

Why should businesses be concerned?

Fraudsters are turning to more sophisticated methods of scamming businesses out of money, so it really does pay to make sure everyone in your organisation is being vigilant at all times.

Tips for avoiding fraud in your business

  • Ensure company procedures are clear and all staff are aware of the common scams detailed below.
  • Make sure that all requests that involve money are double and triple checked before they’re acted upon, even if they appear to be from someone very senior with an urgent request.
  • If you are suspicious about a request, confirm it over the phone, ideally on a number you know is legitimate. Even the suggestion of this could be enough to scare the fraudster away.

  • Scrutinise every communication you get from colleagues and suppliers to ensure nothing seems unusual. If something seems off, it probably is, so trust your instinct.
  • If you do notice something, make sure you report it to the relevant team and let other colleagues who could be at risk know.
  • Remember, it’s better to be safe than sorry. Nobody will be annoyed with you doing your best to protect the company.

Take 5 To Stop Fraud

We are proud to be part of the UK’s national fraud campaign.

In 2018, the finance industry managed to stop £1.6 billion of unauthorised fraud transactions through advanced, innovative systems. However, criminals still successfully stole £1.2 billion through fraud and scams in 2018, which highlights the extent of the problem at hand.

Take 5 offers easy, actionable advice to individuals and businesses to ensure they don’t fall victim to preventable financial fraud.

Covering everything from email, phone and online fraud, where criminals impersonate trusted organisations to trick unsuspecting victims to part with their cash and/or personal information, the campaign is intended to remind them to take a step back and really think about what they’re being asked for.

Take 5 To Stop Fraud is led by Financial Fraud Action UK and back by Her Majesty’s Government, with a range of UK partners in the payment industry, financial services firms, law enforcement agencies, telecommunication providers, commercial, public and third sector organisations.


Common scams to look out for within your business

Reporting fraud

Get in touch with us right away if you think you’ve fallen victim to fraud. Please see the options below:

I am suspicious about an email I have received which purports to be from Hitachi Capital.
Please report the email via https://www.actionfraud.police.uk/report-phishing

I have received a letter of decline regarding an application that I have not made for a Hitachi Capital product.
Which location was the letter sent from?


I have identified a Hitachi Capital personal loan on my credit file that I do not recognise.
Call us on 0344 375 5500

I am receiving arrears letters for a Hitachi Capital account that I do not recognise.
Which location was the letter sent from?