We provide the best possible experience for our mutual customers. That’s why we have been accredited and awarded by the Institute of Customer Service
Following our accreditation by the Institute of Customer Service (ICS) in May 2016, Hitachi Capital Consumer Finance also won the coveted award of Best Customer Service Strategy in 2017.
With an average customer satisfaction score of 4.5/5 stars or higher, we have achieved the high standard required to win the Feefo Gold Trusted Service Provider Award for the second year running.
If you'd like to speak to us about becoming a retail partner, please complete the short form and one of our team will get back to you as soon as possible.
Alternatively, if you'd rather speak to someone straight away, feel free to give us a call on
08:45 - 17:15 Monday to Thursday
08:45 - 16:45 Friday
If you are an existing retail partner with a general enquiry, please call our Retail Helpline on
Retail Helpline opening hours:
08:45 - 21:00 Monday to Friday
08:45 - 18:00 Saturday
10:00 - 18:00 Sunday
Hitachi Capital Consumer Finance managing director Vincent Reboul was recently featured in an article in Yorkshire Business Insider on the future of automation in industry.
Hitachi Capital Consumer Finance commissioned a study of more than 500 senior retail decision-makers to understand the key investment priorities within the retail sector.
Hitachi Capital (UK) PLC publishes its financial results for FY 17/18, announcing a significant rise in group profits and strong performance across its five key business units
Central heating, having time off work, and a TV are considered the top three necessities in 2018, while holidays abroad, subscription TV and an upmarket car are Brits’ top luxuries, according to research from Hitachi Capital UK.