We provide unsecured personal loans from £1,000 to £25,000, with the ability to tailor your loan to suit your budget. Our online application takes just minutes to complete, giving you an instant decision and once accepted, the money can be in your account within 48 hours.
We are the only mainstream provider to show live customer feedback 24/7 online from Feefo, where our customer satisfaction score is consistently 98% or higher. And as proud winners of the Best Direct Personal Loans Provider Award from YourMoney for the last seven years running, you know you’re in safe hands.
Offering competitively priced products and individually tailored service, we lend over £1.6bn per year, processing, on average, a loan application every 60 seconds.
With no hidden fees, a simple application process and straightforward repayment options, we provide the finance that helps people improve their homes, upgrade their cars and achieve their individual ambitions, whatever they may be.
For general enquiries telephone our Customer Service Team on 0344 375 5500*
If you have missed payment, or have found yourself in financial difficulty, please contact our Collections Team on 0344 375 5488*
Opening hours for our Customer Experience Team:
Monday to Friday: 8:15am to 7:00pm
Saturday: 8:15am to 4:15pm
Sunday & Bank Holidays: Closed
*All numbers that start with 03 are charged at the same rate as standard landline numbers.
Alternatively, you can email us at firstname.lastname@example.org
Please note, this request must be made from the email address registered to your account, we will be unable to action any requests or share information about your account if this is from a different email address.
We will action your enquiry within 5 working days.
Chat to our personal loan advisers now, who will be happy to assist you with your personal loan application.
To process a personal loan, call us on
0343 351 9112*
All numbers that start with 03 are charged at the same rate as standard landline numbers.
Alternatively, you can email us at
Opening hours for our Personal Loans Team:
Monday: 8:45am to 7:15pm
Tuesday to Friday: 8:45am to 6:30pm
Saturday & Sunday: Closed
Bank Holidays: Closed
*Inbound and outbound calls may be recorded for training and monitoring purposes.
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