Monday 1st Oct 2018
Hitachi Capital Consumer Finance managing director Vincent Reboul was recently featured in an article in Yorkshire Business Insider on the future of automation in industry.
Vincent Reboul, managing director of consumer finance at Leeds-based finance provider Hitachi Capital UK, has researched the impact of technology on the industry. It found that as many as 69 per cent of decision makers in the industry planned to invest further in automation.
“There’s demand for automation across the value chain in retail,” he says. “Retailers need automation to improve aspects such as logistics and customer services. Artificial intelligence can increase value for shareholders and customers by reducing mistakes, streamlining process and solving complex problems.
“In order to deploy automation across businesses, skills will need to change. Retailers are looking to invest further in tech skills, such as Argos and M&S.”
Read the full article here