We’ve tried to give you as much information as possible on our website, however if there’s anything else you need to know, please don’t hesitate to get in touch.

If you're a business looking for a finance partner, or a customer looking to speak to someone about your agreement, please select the relevant contact form using the drop down menu below.

Please fill in the form below giving as much information as you can about your query. One of our team will get back to you as soon as possible.

Paying us a visit?

We’re always happy to see you. If you’re coming into one of our sites you might find these directions useful. We look forward to meeting you.

Get directions

Please fill in the form below giving as much information as you can about your query. One of our team will get back to you as soon as possible.

Paying us a visit?

We’re always happy to see you. If you’re coming into one of our sites you might find these directions useful. We look forward to meeting you.

Get directions

Please fill in the form below giving as much information as you can about your query. One of our team will get back to you as soon as possible.

Paying us a visit?

We’re always happy to see you. If you’re coming into one of our sites you might find these directions useful. We look forward to meeting you.

Get directions

Please fill in the form below giving as much information as you can about your query. One of our team will get back to you as soon as possible.

Paying us a visit?

We’re always happy to see you. If you’re coming into one of our sites you might find these directions useful. We look forward to meeting you.

Get directions

Please fill in the form below giving as much information as you can about your query. One of our team will get back to you as soon as possible.

Paying us a visit?

We’re always happy to see you. If you’re coming into one of our sites you might find these directions useful. We look forward to meeting you.

Get directions

Telephone

For general enquiries telephone our Customer Service Team on 0344 375 5500*

Opening Hours for our Customer Service Team
Monday to Friday: 8:45am to 7:30pm
Saturday: 8:45am to noon

Online

If you are an existing customer you can manage your account online by logging on to MyHPF.

Log in/register now

Email

If you prefer, you can email us from your registered email address at
customerservice@hitachipersonalfinance.co.uk
We will action your enquiry within 2 working days.

Collections Team

For financial difficulties telephone our Collections Team on 0344 375 5488*

Opening Hours for our Collections Team
Monday to Thursday: 8:00am to 8:00pm
Friday: 8:00am to 7:00pm
Saturday: 9:00am to 12:30pm

Personal Loans Help

Chat to our personal loan advisers now, who will be happy to assist you with your personal loan application.

To process a personal loan, call us on
0343 351 9112*

Alternatively, you can email us at
loansteam@hitachipersonalfinance.co.uk

Opening hours for our Personal Loans Team
Monday to Friday: 8:45am to 7:30pm
Saturday: 8:45am to 2pm

*Inbound and outbound calls may be recorded for training and monitoring purposes.

Paying us a visit?

We’re always happy to see you. If you’re coming into one of our sites you might find these directions useful. We look forward to meeting you.

Get directions

Complaints

If you are not satisfied with any of the products or services we offer, please click here to refer to our complaints procedure.