Head of Operations

With Hitachi Capital since: 2013
Location: Hitachi Capital Business Finance
Business unit: Business Finance

I joined Hitachi Capital UK as a graduate many years ago and came back in 2013 – I’m currently head of operations for business finance.

My role entails a broad range of responsibilities – I look after the front office functions like paying out new transactions, and also look after back office functions, such as customer support and collections. On top of that, I also take the lead on a lot of our new product initiatives.

It sounds like a cliché, but I strongly believe that everything we do starts with our people. Our job is to make sure they have all the skills they need to do the job to the best of their abilities.

"We take what we do very seriously but we don’t take ourselves too seriously - we want everyone to enjoy their time in work and feel rewarded and recognised for doing a great job."

The best description of our culture is that we take what we do very seriously we don’t take ourselves too seriously. We want to provide a service that is the best we can, but we want everyone to enjoy their time in work and feel rewarded and recognised for doing a great job.

The exciting thing about for working for Hitachi Capital UK is that we’re part of a large global organisation, and here in the UK we have massive aspirations that over the next few years promises to be really exciting.