Wednesday 6th Mar 2019
We often hear people comment on our exceptional customer service, which was a key selling point for managing director of Jolanka, Joseph Amirthalingam.
An apparel manufacturer and distributor, Jolanka has been operating for over 30 years in the UK, Colombo and Sri Lanka and prides itself on surpassing customer expectations. Joseph was looking for a way to improve the invoice process and spend less time organising finances and more time on his business.
Jolanka has recently joined Hitachi Capital Invoice Finance after Joseph found our products more flexible than others on the market. He found ours cost effective and allowed him to utilise none, some, or all of the finance available. This gave him certainty knowing that help is there should the business need it.
He explained that even though one of the main reasons for choosing us was because we were highly recommended, his initial meeting with our professional advisors was crucial in switching to us as he found their expertise, knowledge and friendly approach unrivaled.
Jolanka previously used a competitor for invoice financing, until they found that the finance provider could no longer meet their requirements. The process had become tricky and time consuming, and wasn’t the direction Jolanka wanted to continue the business in.
When Jolanka decided to switch to Hitachi Capital Invoice Finance, our transition team took care of everything so that Joseph didn’t have to worry about dealing with endless paper work or linking things from his end.
As an apparel manufacturer and distributor, flexibility in capital is paramount to support the flexibility of their industry’s seasons. The payment terms for Jolanka’s main customers has recently changed from 30 to 60 days and the HCIF facility has allowed them to maintain liquidity during this time. The business also now has an estimated 8% increase in turnover for 2018/2019 which is a great sign of positive growth.
When we asked Joseph about his experience with Hitachi Capital Invoice Finance, he said: “So far, we’ve had a very good experience with HCIF and one that we would recommend to others. We’re glad to have moved from a different invoice financing provider and we are delighted to now be funded to a level that meets our working capital requirements”.