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Business Finance FAQs

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Asset Finance Coronavirus FAQ's

Who can request a payment holiday?

You must be the agreement holder or the authorised third party recorded on our systems to make a request. If you're not, you should ask the person who’s named on the agreement to complete this form.

A payment holiday is available if you were up to date on your agreement prior to coronavirus impacting your financial situation.

A payment holiday is not intended for customers already in arrears before coronavirus. We do have other options available to help if you were already in arrears for other reasons.

Related questions

How we're supporting our customers through Coronavirus disruption Is a Payment Holiday the right thing for me? What is a payment holiday (also known as payment freeze and payment deferral)? What will happen to interest / hire charge? Will this affect my credit rating? When will my payment holiday begin? What if my payment holiday is coming to an end? What effect will delays in the postal system have on my Agreement? What if I need more help?

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