Environmental, Social & Governance Performance

Working towards a sustainable future

In 2015 the United Nations adopted the '2030 Agenda' for Sustainable Development, to address a range of urgent global challenges. The agenda sets 17 Sustainable Development Goals (SDGs) that provide a blueprint towards building an inclusive, sustainable and resilient future for people and the planet. 

Socially innovative business

At Hitachi Capital (UK) PLC, we’ve always played a role in supporting the society and communities in which we operate.

We’re applying our core values – harmony, sincerity and pioneering spirit to make a sustainable difference and become a more socially innovative company.

We’re creating a sustainable business model focusing on sectors that have a positive impact on people and their lives.

    • Environment
    • Agriculture
    • Energy
    • Infrastructure
    • Healthcare
    • Lifestyle

CSR activities

Through volunteering and charitable donations, we develop partnerships with national and local charities to support local communities.

Our Corporate Communities promote an inclusive culture and encourage workplace diversity.

We are committed to reducing our energy consumption and carbon footprint by delivering products and initiatives that address detrimental environmental impacts.


Environmental, Social and Governance (ESG) reporting 

In our latest ESG Report, we’ve outlined our performance to demonstrate how we are helping to achieve the UN Sustainable Development Goals.

ESG Report 2020/21

Our key achievements

Innovation and Infrastructure & Clean Energy

  • Despite the challenging pandemic conditions we have dramatically increased our focus on innovation to help combat climate change and improve infrastructure.
  • We financed over £47.6m in Gridserve Sustainable Energy Ltd to help deliver multiple projects including construction of the Braintree Electric Forecourt® which opened in December 2020 and clean energy production at the Clayhill hybrid solar farm.
  • During the year we have also partnered with British Gas to provide charging point installation and grant application management for customers who lease electric or hybrid vehicles through us. This is a measure which will help more people to feel confident and supported in transitioning to an electric vehicle.
  • For customer workplace and depot charging we are working directly with customers and partners to assess, design and deploy their own charging capacity from the bottom up.

Climate Action & Sustainable Cities and Communities

  • The net book value of green assets we funded at March 2021 was £316m, an increase of £162m on the prior year.
  • In March 2021 we issued our first Green Bond: this $40m 3-year debut bond (approx. £29m at March 2021 FX rate) demonstrates HCUK’s commitment to an ongoing sustainability strategy. The bond will be used exclusively for the financing of eligible projects under our recently published Green Financing Framework.  Both the bond and the framework are part of our wider vision of supporting projects which go towards delivering a net zero carbon economy.
  • We re-designed our Ultra-Low Emission Vehicle (ULEV) scheme in 2020 to encourage take-up of lower emission cars, and the successful impact on our own company car fleet is now evident. We have seen a shift from 30% of the fleet being electric to 66% since the scheme went live. We are now able to use this as a proven example of how our customers can also transition to such a fleet policy.

Decent Work and Economic Growth

  • Through the Covid-19 pandemic HCUK has taken a clear stance of focusing on maintaining high levels of customer service, balancing and diversifying our portfolio and providing strong support for our colleagues. This has resulted in the recruitment of 233 permanent, 49 fixed term and 95 contingent new starters in 2020/21; with no need to put any employees on furlough or use any support schemes.
  • We continued to run our many programmes to help develop our people and those outside our organisation to build a strong future economy, by moving all the programmes to virtual formats. These include the Aspire leadership programme and Mentoring circles within HCUK, and the Apprenticeships programme, “Gamechangers”, through which we aim to provide apprenticeship opportunities and mentoring to pupils from diverse backgrounds.  We have also partnered with Be The Business, a mentoring charity for SMEs, to help support small business owners as they emerge from lockdown.
  • HCUK was the first asset provider to join the British Business Bank’s Coronavirus Business Interruption Loan Scheme (CBILS) in March 2020 and paid out £138.3m of funding.

Good Health and Well-being

  • Our priority remained health and wellbeing of our colleagues and their families. We supported colleagues within our organisation through providing free access to the Foundations (formerly Evermind) mental wellbeing app. We have a network of wellbeing champions throughout the business who are trained in mental health first aid.  During the year we held virtual wellbeing events, circulated regular communications to all employees on ideas for coping with working from home during the pandemic, and introduced virtual yoga classes to employees and members of their households.
  • We carried out a wellbeing survey to understand our colleagues’ opinions and needs. 93% of employees answered favourably to HCUK prioritising the protection of the overall health and safety of its employees.  71% of employees answered favourably when assessing their wellbeing over the last year.
  • In July 2020 we launched the My Voice platform to ensure employees can provide feedback at any time and anonymously. The comments are analysed and each month a report is published, which is reviewed by senior management.  Where action is required we then ensure this is taken quickly.  Our aim is to have a continuous dialogue with our employees.
  • We are committed to ensure our customers can continue their vital work during the pandemic by providing funding solutions, extra vehicles at short notice and reliable maintenance services, especially to mission critical fleets. Key examples of these customers are NHS Blood and Transplant, Apetito (who deliver meals to the vulnerable), Sainsburys and Network Rail.

No Poverty

  • To support customers who were hit hard by lockdown, HCUK has offered flexible payment terms and payment holidays for individuals and businesses struggling during the pandemic. These policies and initiatives were offered from the start of the first lockdown, and HCUK was able to provide this support to our customers even though we did not use the furlough scheme or any other governmental support initiatives ourselves.
  • During the year we have stepped up the support we provide to one of our main charity partners, FareShare, by donating 3 new refrigerated vans to enable them to deliver more food to vulnerable people. This was in addition to our annual donation and further fundraising by staff.
  • In April 2020 we started to formally partner with Crisis to help support homeless people in the UK, particularly through the challenging times of the pandemic. We maximised the support given by bringing forward our annual donation to help with their emergency campaign.

Reduce Inequalities & Gender Equality

  • HCUK was named as one of the UK’s top 50 most inclusive employers by Inclusive Companies, for the second year running.
  • We held virtual events to support International Women’s Day and PRISM LGBTQ+ during the year. The International Women’s Day event brought together participants of all genders across the world by holding a joint conference between HCUK and our sister companies in the US and Canada.  Our PRISM (Partnership for the Representation of gender Identity & Sexual Minorities) community event was held in February to mark and raise awareness of LGBTQ+ History Month throughout the business.
  • We continue to make progress on our gender pay gap, with new measures implemented. Our mean gap reduced by 2.5% and our median by 6.2%.
  • We completed a full review of the recruitment lifecycle to identify further opportunities to support inclusion and equality including gender balanced shortlisting and interview panels where possible.
  • During the year we introduced diversity metrics into monthly HR reporting to monitor progress around employee lifecycle events.

ESG report archive

Browse the archives or read our most recent ESG report above (links open in a new tab).

Hitachi Capital (UK) PLC ESG Report 2021

Hitachi Capital (UK) PLC ESG Report 2020

Hitachi Capital (UK) PLC ESG Report 2019


UN Sustainable Development Goals video

UN Sustainable Development Goals video

Chief Executive Officer Robert Gordon discusses the importance of supporting sustainability initiatives and contributing to the UN Sustainable Development Goals.

Our core values are based upon the founding values of Hitachi Limited, namely, “Harmony”, “Sincerity” and “Pioneering Spirit”.

Applying these values consistently helps us conduct business in a manner which places the United Nations (UN) Sustainable Development Goals (SDGs) at its heart.

Robert Gordon

Chief Executive Officer

Hitachi Capital (UK) PLC

UN Sustainable Development Goals video

Other pages in this section

CSR Home

Creating value for our society and the communities in which we operate.

Community & Development

Making a sustainable difference through our partnerships with third-party organisations.

Inclusion & Diversity

Providing equality of opportunity and removing barriers through our Corporate Communities.