When Hitachi Capital saw an opportunity for Webline to broaden its offer to users, the two companies wasted no time in forging a link.

Hitachi Capital's zip

With a finger always on the pulse of the insurance market, Hitachi Capital had been following Webline’s development as a pioneering online quotation and fulfilment portal with great interest.

However, the absence of general insurance products on offer through the site was soon recognised and Hitachi Capital contacted Webline to help them fill the gap. Webline was keen to work with such an established insurer to develop this market but found that their system needed to be adapted to support MPPI – the first product to be offered in the GI arena.

Hitachi Capital worked with Webline to suggest changes and make adjustments and was the first to go live with MPPI on the financial services portal. Hitachi Capital also offer a menu of added value options, providing quality marketing support such as e-shots promoting the MPPI product to Webline’s users as well as full claims handling for ease of administration.

Hitachi Capital’s impact

Both organisations are committed to building on the success of their partnership, which yields benefits for Hitachi Capital and Webline, its users and their clients:

• Hitachi Capital makes the most of Webline’s advanced quoting system with access to 1200 financial intermediary firms.
• Webline has expanded its reach and increased the range of products for users. 
• Intermediaries can obtain live quotes and personalised illustrations for their clients.
• Customers gain access to a quality product from a trusted insurer.

Continuing the proactive work towards growth and positive partnership, Hitachi Capital now sponsors Webline’s user forum, a further opportunity to highlight the strong link between the two companies.

“When Hitachi Capital contacted us about expanding into the GI market, it was the perfect time for us to take Webline into a new arena. Not only did Hitachi Capital help open our eyes to this opportunity but they also helped to make it a reality.  Working together, we have achieved much and are now looking to build on this success with more GI products such as house insurance delivered quickly and economically.â€?  Paul Holland, chairman, Webline

About our partner

Webline works with the UK’s leading protection, insurance and investment companies to offer cost-effective and easy-to-use web-based quotation and fulfilment services for financial intermediaries. Users are able to complete and track their business with ease through a single ‘window’.

Webline works with a large and growing list of providers, giving responsive and cost-efficient services to several thousand firms. Every month, Webline completes close to two million individual quotes.

Based in Fareham on the south coast, Webline was acquired by the Capita Group in January 2006.