Specialist IT and training provider test the water with Hitachi Capital’s 6 month trial and stay for 2 years
A leading assistive technology and training company have used confidential invoice discounting to grow their turnover up to four times since using Hitachi Capital over two years ago.
Their complicated business model combined with an ambition to grow meant that the business suited Hitachi Capital Invoice Finance perfectly. Unhappy with their previous two providers, both well known banks, they chose Hitachi Capital based on the promise of exceptional service.
The Managing Director explains “we were really unhappy with the level of service from our previous two finance providers. I decided to look elsewhere and came across Hitachi Capital. The 6 month trial really got my attention. My priority was to find the best service and the trial seemed the best way to test the quality of service.
“We’re really delighted with the level of service we continuously receive. This is really important as this business is particularly complicated. The fact that we have just one point of contact with our Client Manager means that any queries I might have are dealt with efficiently and promptly.”
John Atkinson, Head of Commercial Business for Hitachi Capital Invoice Finance, said: “We know we provide exceptional service and our 6 month trial proves this – over 99% of clients that use this trial stay with us for much longer.
This is also proof that as an independent provider to the banks, our service is proven to be better quality. This is credit to our exceptional client management team constantly working hard on all of our client’s accounts.”
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